Damian Andrews Podcast & Radio
“Sharing the simple and easy steps to increasing your business revenue and profit” Damian Andrews Growing Revenue and Profit deals with all things that put more money in your business pocket. Damian interviews business experts from CEOs, business leaders, experts, managers and turn around specialists. Each episode you learn knowledge and actions used by the best and most successful businesses and leaders to ensure ongoing profit security. There are simple and easy steps to business success. Damian Andrews shares the key principles that long term successful business use to achieve ongoing profit security. Here we help your business overcome growth slumps so you can continue to increased revenue and profit. Damian handles your revenue riddles, profit puzzles, operational oddities and culture conundrums.
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Episodes
Friday Sep 29, 2023
Friday Sep 29, 2023
I remember not so long ago, the sales landscape was very different. I was young and selling VHS educational tapes. They were designed for parents who wanted their children to have an academic advantage. It only took a couple of contacts with a cold lead to be able to create a connection. From there a firm handshake, good eye contact, and genuine conversation solidified things and soon a deal was solidified.
From a knock on the door or a phone call, this direct human touch created trust. It made it much easier to establish rapport, nurture the relationships and meet my sales targets. With just a few touchpoints, I could effortlessly engage with people who were potential clients.
We move forward in time and digital communication mediums like email rose to prominence and changed all this. Email was great for efficiency. A person could reach more people more quickly.
Whilst on paper this sounded like a great thing, there was fine print that wasn’t initially apparent. Speaking with someone at their front step or even on the phone enabled a deeper connection, combined with elements of unconscious rapport (See our program) the relationship between me and the person I was speaking to progressed very fast. An email doesn’t provide an ability to bridge those gaps.
What’s worse, with the multitude of people using emails and sending hundreds, if not thousands of emails everyday, people learned to be suspicious. One email had a fraction of the power of one face to face. Then as people became more dubious of emails they received the impact of an individual email became even less effective.
What happened as the number of touch points needed to have a meaningful interaction with a potential client ballooned from 2 to 3 to between 22 and 28. Think about the number of emails you get, the ones that get through that is, and how many of them you open. For me, when I get any email that even looks salesy I just delete it without opening it. I’m just not interested.
Now AI is here. AI is now being used to scan websites, gather specific details about you and then send hyper-personalized messages via email, LinkedIn and other platforms. Again on the face of it, it seems like a huge advantage. Back in the day I knocked on doors and through a quick conversation was able to determine if they had children. If so I continued to talk, if not I made a note to take that address of my follow up list. In contrast I can put a search parameter into AI, click a button and thousands of messages are sent to potential prospects.
That’s on the face of it. There is a dark side.
Over Saturation of Touch Points: Sure AI can send thousands of messages instantly. Inboxes become more crowded, spam filters get better and people become even more suspicious. If you genuinely have something of value for the person, it’s now much, much, much harder to get their attention.
Eroding Trust: This process of using AI to curate and send messages has only started and yet already I’m now more suspicious of any email or LinkedIn message I receive. Trusted friends aside, if I receive a message from someone I don’t know my guard is already up. Very rarely will I look at the title let alone opening. Think instant delete.
The Double-Edged Sword: Yes AI allows salespeople to instantly cast a wider net and create a message that appears more personalised. On the other side it is making it harder to overcome barriers to genuine human connection. Information travels fast today. I know and now you know (if you’re reading this and didn’t already know) that many messages you receive will not be created by a person. Real genuine personal contact has now become much harder to filter through. There is real likelihood the number of touchpoints required to break through and genuinely engage will skyrocket.
All this means AI has now made the job of the sales person undeniably becoming tougher. Welcome to the paradox of technology. Tools designed to make jobs easier end up making it more complex and hinder genuine connections.
But no, it’s not all doom and gloom. AI is a powerful tool to leverage your efforts. Particularly if you remember what you are working with. At the end of that transaction or deal you are working on is a real person. AI doesn’t make sales with people. Genuine personal relationships drive success.
Automation will continue to increasingly be part of our world. Today, tomorrow and into the future, successful sales will be found by implementing core sales fundamentals of genuine connections, trust, and understanding.
More so than ever breaking through to people requires a deliberate and thoughtful approach. If you are looking to create long term meaningful relationships here are some strategies the top salesperson can employ:
Personalize Beyond Automation: Avoid generic, AI-generated messages. Sure use AI to give you insights and ideas. Then craft unique and pertinent messages.
Educate, Don’t Sell: Instead of focusing on what you can get from them, ask, “what value can I offer. Provide consistent value without pitching. Become a trusted advisor.
Leverage Video Communication: Send a video of you. Anyone can use AI to do a voice over, some even sound great. Your USP is you. Oh, and leave little mistakes in. It’s our flaws that make us people.
Engage on Social Platforms Authentically: Don’t make every interaction a sales pitch. Treat your content like an editorial. Provide value in an interesting story and then if you want, at the end include how you can help them.
Prioritize Relationship-building Over Quick Wins: Ask questions and get to know the other person. This gives you information to deepen the relationship. Think of the person as a friend. Don’t you want to know about your friends?
Seek Feedback: When putting forward proposals, ask for feedback. You’ll get great information (for free) and you’ll be demonstrating that you listen and respect the other person.
Be Transparent: Be up front about the reason you are contacting the person. Oh and don’t say your are offering a free gift and then ask for their email. That’s not free. Say what it is. I’m going to share something with you, only if you give me your email.
More so than ever if you want to break through the clutter you must focus on building genuine human connections, be patient and consistently deliver value. This is the secret sauce to successful sales. It has always been that way and with the advent if AI those that do focus on building relationships will continue to be highly successful in the future.
Presentation Genius
One area we can help your sales be more successful is helping you master delivering enthralling presentations. How you can move beyond informing to inspiring.
With Presentation Genius we can help:
Master StorytellingDesign Impactful PresentationsAuthentically EngageUse Interactive ElementsOvercome Presentation AnxietyTailor Content to Diverse AudiencesHarness Technology & ToolsLeverage Feedback & Continuous Improvement
We have developed a unique system using Micro-Learning, Social-Learning, and Gamification so changes are rapidly implemented in your business.
If it’s not unreasonable for you to learn more about how Presentation Genius can have a dramatic impact on growing your business revenue and profit, please feel free to reach out. We’d love to chat and understand how we can help your businesses keep up and thrive.
www.DamianAndrews.comSliding Elephants through Eyes of NeedlesE: succcess@damianandrews.comUS +1 (917) 993 7157UK +44 20 8089 9567AU +61 3 9998 0450LI: www.linkedin.com/in/damianandrews/Pod: www.damianandrews01.podbean.com
SHAIR.careW: www.shair.carePod: www.shairdotcare.podbean.com
Thursday Sep 28, 2023
Thursday Sep 28, 2023
Attracting and retaining top talent is more crucial than ever. Demographics have shifted and finding quality employees is harder. The best employees are a significant differentiator for your business. They drive innovation, productivity, and growth. Your business needs to elevate its talent attraction game. Here are seven essential steps that you can use to ensure you're attracting the best and brightest.
Face Reality:
Understanding the Situation: Acknowledging the current market conditions is pivotal. Accepting this reality is the first step towards crafting a proactive strategy to attract the best talent.
Don't shy away from the challenges. Embrace them and recalibrate your strategies to navigate these complexities, optimizing for efficiency and effectiveness.
Set a Clear Vision:
Differentiation is Key: It's essential to communicate what makes your company a unique and great place for employees to thrive. This goes beyond your mission, vision, and values? What is the impact your product or service is making?
More than ever clearly identify your ideal employee, what is their character and the impact they want to make. Make it known your business is looking for this type of person.
Utilize Data:
Data-driven Decisions: Use up to date data to inform your talent attraction strategy. Go deeper than trends which can shift quickly. The market went from ‘Go Woke’ to ‘Go Woke and Go Broke’ fast and it cost some businesses billions and counting.
Also, understand the current state of your workforce. Which roles have the highest impact on achieving your objectives? Focus your recruitment effort there.
Re-recruit Quality Talent:
Retention Over Acquisition: It costs much more to acquire a new employee than to retain an existing one. Yet what if that hire is not a good fit for your business. You’re doubling the loss. Cost of hiring and expense of keeping low performance.
Great Initial Engagement: Use systems and processes that identify the right fit for your business to ensure the cost of hiring is best maximised.
Show Passion and Urgency:
Lead with Enthusiasm: Passion is infectious. Driven and determined leaders inspire the whole team, leading to increased productivity and morale. Let this passion shine so potential employees learn about your business energy beforehand.
Prioritize Action: Ensure there are approaches within your teams that celebrate successes, learn from failures and always strive for improvement.
Focus on Tangible Results:
Outcome-Oriented Strategy: Especially in a remote working environment recognising results provides employees with clear deliverables without the need for an Orwellian style overwatch. Focus on being results-driven, reward success and encourage innovative solutions.
Set clear performance metrics and review them regularly. Employees will be aligned with your goals and quick course corrections can be made when needed.
Invest in Soft Currency:
Value Beyond the Paycheck: It’s a lack of recognition that often leads employees to look elsewhere. There’s value in providing opportunities for professional growth, personal growth, a positive work environment and appreciation.
Create a culture where your employees feel both seen and heard. Seek regular feedback, give appreciation and support to significantly improve morale and retention.
Conclusion:
The fight for top talent has grown in the past few years. Use these seven steps for your business to attract the best candidates and create an environment where they can thrive and drive your long term success.
Business has a constant quest to magnetize top-tier talent and cultivate a magnetic organizational culture. You need to ensure employees remain engaged, motivated, and loyal over the long term.
DamianAndrews.com's Fire Dragons merge foundational strategies with pioneering talent attraction techniques. We craft a comprehensive strategy that resonates with today's dynamic workforce.
Fire Dragons is a transformative journey for your business that encapsulates flexibility, continuous learning, inclusivity and rewards, weaving them into a unified strategy that sets your organization apart in the ever-competitive talent landscape.
With Fire Dragons you're embarking on a journey to:
Magnetizing Yourself to Top Talent
Reduce Employee Turnover
Consistently Innovate
Top talent has an abundance of choice. They can easily be led to competitors. This is why the Fire Dragons approach is more than just beneficial—it's essential.
Our unique system of Micro-Learning, Social-Learning, and Gamification is transformative for your business. Your business requires strategies that can be quickly absorbed and implemented. DamianAndrews.com Micro-Learning, Social-Learning, and Gamification ensures rapid assimilation of knowledge, facilitating faster and more effective changes to your business.
If it’s not unreasonable for you to learn more about navigating talent management challenges with finesse, we’d love to share more detail about the Fire Dragons roadmap.
www.DamianAndrews.com
Sliding Elephants through Eyes of Needles
E: succcess@damianandrews.com
US +1 (917) 993 7157
UK +44 20 8089 9567
AU +61 3 9998 0450
LI: www.linkedin.com/in/damianandrews/
Pod: www.damianandrews01.podbean.com
SHAIR.care
W: www.shair.care
Pod: www.shairdotcare.podbean.com
Wednesday Sep 27, 2023
Wednesday Sep 27, 2023
My story is a little different than those of most financial experts. I spent my working career outside of the financial industry because I didn't like the products and advice they were providing and didn’t feel comfortable recommending them to others. During his working career, Rocky built my wealth through old-fashion savings and investing.
I grew up as an immigrant to the United States after my parents immigrated from India. They were only allowed to bring $25 with them and had to start over in life. While growing up, it was normal for all the parents to have conversations about money. How much things cost, how much they spent, and how much people earned. We observed the way they were making wise decisions, and the community quickly achieved financial success. I never realized this wasn't how everyone else talked about money. I learned most people don’t talk about money and are more likely to share their sex lives than their money story.
Once I achieved my financial goals, I had the time and space to think about how could I provide value to help people with their financials in a way I felt was honorable and in line with my core values. I learned that many small business owners were not looking at their financial reports, and more importantly, they were scared of them! I was dumbfounded. How can you be in business and not understand business, I asked?
The big aha came when I learned about Profit First and how it could help business owners ensure their financial success. Putting profit first was the same principle as pay yourself first, which was how I amassed wealth. I finally found a way that I could help business owners succeed in alignment with my values. Learn more at ProfitComesFirst.com
Contacts
rocky@lalvani.net
https://www.linkedin.com/in/rocky-lalvani/
profitcomesfirst.com/
richersoul.com/
Tuesday Sep 26, 2023
Tuesday Sep 26, 2023
The value and attractiveness of a company was largely dictated largely by its financial performance. Profitability, growth potential, and fiscal stability traditionally guided key decisions. That long-established trend has shifted.
ESG in the Spotlight (Environmental, Social, and Governance value orientation)
For customers and employees companies that provide effective solutions to social and environmental challenges are being viewed more favorably than those solely boasting robust financial health. To remain relevant and competitive your business must not just be profitable but also socially responsible and sustainable.
Understanding the Shift
People are more informed than ever and they know our world faces many challenges. These include environmental concerns like climate change and societal issues such as inequities and disparities. Customers and employees recognise your businesses can play a pivotal role to solve these problems. Those customers and employees are increasingly valuing the long-term prospects of business they engage with, placing a higher priority toward companies that seamlessly integrate environmental, social, and governance (ESG) values into their operations. If that’s not your business, they’ll go to one that does.
Embracing 'Tech for Good'
Using technology as a tool to address societal challenges has great advantages. Intertwining technological innovations with ESG values offers a path to building more a sustainable and impactful business model for your business.
Your business needs to lay out a clear criteria reflecting this shift to attract quality customers and top-tier employees. Using ESG assessments is now a crucial factor for your business’ decision-making process. A business that does not adhere to high ESG standards is likely find customers and employees gravitating elsewhere.
The Financial Upside of ESG Focus
ESG principles are often framed in the context of societal responsibility and ethical business practices. This is only part of the picture. There's an undeniable economic advantage to an authentic ESG approach. Time and again it is shown that business that embrace ESG values, financially outperform their counterparts.
The benefits of your business proactively addressing ESG challenges is lower operational risks, increased customer and employee loyalty and an ability to tap into new market opportunities more easily. You don’t need to be a rocket scientist to know this contributes to better financial outcomes. An authentic commitment to ESG more than the right thing to do, it’s a sound financial strategy that leads to growing your revenue and profit.
The global business landscape continues to evolve. Unlimited access to information means customers and employees are more informed. You must recognize that profitability and societal responsibility are deeply interconnected. ESG integration is critical for your success. With the added benefit of financial prosperity, an authentic ESG shift for your business is more compelling than ever before.
Tips for Sustainable Success and Growth with ESG Enhancement
ESG is a transformative movement that's reshaping the way you do business. Here are some actionable strategies to enhance your ESG performance:
Conduct a Comprehensive ESG Audit: Conduct an in-depth assessment of your company’s current ESG performance. Identify areas of strength and required improvements to give you a clear roadmap of areas to prioritize.
Set Clear ESG Goals and Metrics: Establish ESG goals to ensure your business has a focused direction. Regularly review and adjust your goals based on evolving needs and your company’s performance.
Invest in Clean Technology: Look deeper. Make sure what you are doing is really green. It’s a big investment and to find out something doesn’t work after the fact is costly to your reputation and financially.
Empower and Educate Employees: Give employees the ability to be part of sustainability initiatives. Learn from them. You’ll be surprised by the knowledge they already have.
Strengthen Supply Chain Sustainability: Partner with suppliers and partners who uphold ESG values. A sustainable supply chain reduces risks, saves cost, and provides a better brand reputation.
Engage with Stakeholders: Regularly communicate with your stakeholders—be it shareholders, customers, or local communities—about your ESG efforts. Their feedback can provide invaluable insights for improvement.
Report Transparently: Share details about your company’s ESG progress, challenges, and future plans. Transparency builds trust with consumers, employees, investors, and stakeholders. Being open about their ESG performance is a competitive edge.
Incorporating these strategies into your business not only elevates your ESG score, it provides your business with new avenues for growth, innovation, and profitability. A commitment to ESG is more than just doing good, it’s about aligning business financial success with a sustainable and equitable future for everyone.
Your business must be agile enough to stay ahead of the curve, aligning their core strategies with global standards and expectations. This is where the DamianAndrews.com Exceptional Effort program cna help. It’s a comprehensive blueprint designed to synchronize your business ethos with these emergent trends while growing revenue and profit.
Our unique system of Micro-Learning, Social-Learning, and Gamification is transformative for your business. Your business requires strategies that can be quickly absorbed and implemented. DamianAndrews.com Micro-Learning, Social-Learning, and Gamification ensures rapid assimilation of knowledge, facilitating faster and more effective changes to your business.
If it’s not unreasonable for you to learn more about navigating ESG challenges with finesse, we’d love to share more detail about how Exceptional Effort can ensure your business meets and exceeds ESG expectations while growing your revenue and profit.
www.DamianAndrews.com
Sliding Elephants through Eyes of Needles
E: succcess@damianandrews.com
US +1 (917) 993 7157
UK +44 20 8089 9567
AU +61 3 9998 0450
LI: www.linkedin.com/in/damianandrews/
Pod: www.damianandrews01.podbean.com
SHAIR.care
W: www.shair.care
Pod: www.shairdotcare.podbean.com
Monday Sep 25, 2023
Monday Sep 25, 2023
The way organisations engage with customers has undergone a significant transformation. The modern customer journey has shifted. Traditional contact methods have given way to a more self-driven approach, including online searches to social media interactions and mobile apps.
How does this affect your business? Now more than ever, the customer experience starts way before your sales people pick up the phone or your team responds to an email.
This profound shift highlights how vital it is for your business to ensure that your initial point of contact is both positive and memorable. We cannot understate the importance of creating rapport fast. Rapport establishes trust, fosters mutual understanding, and lays the foundation for a long-lasting business relationship.
When your customer feels genuinely connected to you from the outset, they're more likely to continue their journey with your business. This translates to increased loyalty and greater lifetime value. And ultimately higher revenue and profit for you.
Any disconnect, misunderstanding, or even a hint of impersonality and this potential customer is off to your competition, increasing their revenue and profit and not yours. And likely taking their friends with them. With such a bad taste in their mouth it’s much harder for you to win them back. You simply can’t derail the customer experience and jeopardizing potential future engagements by your staff having rapport skills lower than your competition.
Building rapport isn't just about friendly interactions. It goes much deeper. Unconscious rapport is about understanding customer needs, anticipating queries, and providing swift and accurate solutions. It's about ensuring this potential customer never has to repeat themselves and always feels heard. Unconscious rapport is a delicate art, combining effective communication strategies, reading non-verbal cues, and mastering active listening and unconscious empathy.
Sure technology aids in deciphering customer behavior and predicting their needs, but it's still the human touch, the genuine connection and rapport that make the difference between the customer coming to you or heading next door. The personal connection is more crucial than ever, especially when technology sets the stage, making that subsequent human interaction pivotal to your success or failure.
With the stakes so high, how can your businesses cultivate this art of rapport-building?
Tips to Cultivate Rapport in Business:
Active Listening: Teach your employees to truly listen when someone speaks, rather than just waiting for their turn. This shows your people have respect and helps them to understand the customer's perspective better.
Mirroring and Matching: When your employees, subtly mimic the body language, tone, or speech patterns of the person they're communicating with it fosters a deeper feeling of similarity and connection drawing that potential customer to your business.
Open-ended Questions: Encourage your employees to ask questions that can't be answered with just a 'yes' or 'no'. And listen to the answer. This will stimulate deeper conversations and demonstrate genuine interest in the customer.
Show Empathy: It is important for your employees to recognize and validate the feelings or concerns of the person they're speaking to. Empathy expressed by your people creates a deeper bond to your business.
Use their Name: Remembering and using a person's name in conversation shows your people validated the customer’s identity.
Share Personal Stories: Without over-divulging, enable your employees to share a relatable experience or stories can humanize your business in the conversation, creating a sense of shared experience and deeper bond between your business and the customer.
Respect Cultural and Generational Differences: Train your people in the value and power of respecting diverse cultures.
Follow up: Ensure your employees have a system to follow up after a meeting or conversation. Sending a quick note or message acknowledging the discussion. It shows that your business values the interaction and is committed to a deeper relationship.
Stay Present: Device distractions are commonplace today. Your business will stand as a magnet when your people give customers undivided attention.
Maintain a Positive Attitude: People remember more about how they felt when interacting with your team. Smile, have a positive mindset and a willingness to help. It will leave the customer not only wanting to come back but also share your business with their friends.
At DamianAndrews.com we recognise the invaluable role of rapport in customer experience. Unconscious Rapport takes you through high level techniques to establish and nurture connections with customers in a natural, unconscious manner. They will like you because of who your organisation is.
Unconscious Rapport goes beyond common textbook information. We go deep into unconscious communication, non-verbal cues, and active listening, enabling your business to not only build but also sustain trust, foster strong and develop long-term relationships.
Every customer interaction matters. A single negative experience can lead a customer to jump ship to your competition. Investing in unconscious rapport skills isn't just beneficial; it's essential.
Our unique system of Micro-Learning, Social-Learning, and Gamification is transformative for your business. Your business requires strategies that can be quickly absorbed and implemented. DamianAndrews.com Micro-Learning, Social-Learning, and Gamification ensures rapid assimilation of knowledge, facilitating faster and more effective changes to your business.
If it’s not unreasonable for you to learn more about how Unconscious Rapport can have a dramatic impact on growing your business revenue and profit, please feel free to reach out. We’d love to chat and understand how we can help your businesses keep up and thrive.
www.DamianAndrews.com
Sliding Elephants through Eyes of Needles
E: succcess@damianandrews.com
US +1 (917) 993 7157
UK +44 20 8089 9567
AU +61 3 9998 0450
LI: www.linkedin.com/in/damianandrews/
Pod: www.damianandrews01.podbean.com
SHAIR.care
W: www.shair.care
Pod: www.shairdotcare.podbean.com
Tuesday Sep 19, 2023
Tuesday Sep 19, 2023
I'm Frank - thanks for connecting! I am an internet entrepreneur focused on SaaS and online publishing. And I am also the co-founder of Online Succes, a SaaS platform for B2B leadgeneration.Are you looking to grow your SaaS company? I've been through all the ups & downs and like sharing my experience. Just connect with me and let's talk! Specialties: SaaS * online marketing * content marketing * SEO * demand generation * account based marketing (ABM) * leadgeneration And are you curious about generating leads using Content Marketing? Read my (Dutch) book about Content Marketing here: http://bit.ly/contentgids
Contacts
https://maxiality.com
https://www.linkedin.com/in/zinspiratie/
Sunday Sep 17, 2023
Sunday Sep 17, 2023
My name is Jeremy Nagel, and I'm a neurodivergent indie hacker who recently sold my startup, Smooth Messenger. During the journey of selling Smooth Messenger, I was diagnosed with ADHD (inattentive and hyperactive) + ASD Level 1. The diagnoses helped me to understand some of my personality traits and behaviours and has meant that I now spend a lot more time playing to my strengths and less time trying to "fix" parts of myself that are not actually broken, just different.
My new project is called Focus Bear, which is a habit stacking and productivity app for people with ADHD/ASD that helps you build healthy habits in the morning, crush it at work, and then shut off in the evening. I built the app to help myself with own challenges with productivity and work life balance. It's made a big difference in my life - I'm no longer working 12 hour days yet I'm still getting as much done.
The change in my approach to work has freed up time for life. I'm married and love to stay active. I've been into fitness and outdoor activities for a while now, but I struggled to prioritize exercise for a few years. However, over the last 12 months, I've been able to rebuild my exercise habits, and I now do at least an hour of exercise every day. I love running, cycling, cross-country skiing, and recently got into weight lifting, which has been a fun challenge for a skinny runner dude like myself.
Contacthttps://www.linkedin.com/in/nageljeremy/
https://Focusbear.io
Thursday Aug 24, 2023
Thursday Aug 24, 2023
Jon is a co-founder of Wintec Group Inc., a New York City based CRM software reseller and application support specialty firm.
A Queens, NY native, he was introduced to sales the hard way - with no technology and a great deal of manual work. Employed by a chemical trading firm, prospects were dug up from the pages of the Thomas Registry. Then more paper was generated logging calls and meetings, and summarizing in reports.
It was the struggle of managing a sales business on paper that led him to investigate different ways to leverage technology to get the job done faster and better. Through trial and error he gained experience with both custom and packaged CRM solutions. This led to co-founding a CRM implementation practice with his wife Liz.
Wintec Group
At Wintec Group, we know that ineffective sales processes result in lost opportunities. Organizations can struggle to implement appropriate systems and gain user adoption due to lack of responsive expert support.
For over 25 years, we have gained recognition for helping our clients establish an easy, reproducible selling process to convert leads and close sales. Our commitment is to make sure that each implementation exceeds your expectations.
We’re proud to be an elite Maximizer CRM certified partner, achieving Partner of the Year consistently during our company’s history. We support customers in the USA, Canada, and beyond.
Contact
https://wintecgroup.com/
https://www.linkedin.com/in/jon-arancio-164126/
Tuesday Aug 22, 2023
Tuesday Aug 22, 2023
My results include:
Growing sales staffs 200% - 400% while -Drastically reducing new hire turnover rates, from 60%+ to less than 5%;Reducing average time to ramp for new hires by half or better; andMore than doubling the number of reps at full quota attainment.All of this leads to positive recruiting efforts, reduced costs, and additional sales revenue.Now I work with start-ups entering their hyper-growth phase and help them implement my proven Flywheel Results(TM) enablement system.
Hi, I'm Rob Durant, and at my core I am a teacher.
I’m the son of a math teacher. My Dad has taught in public schools for over 50 years! Even in his retirement he still teaches at a local community college.
But when it came time for me to go to college he strongly discouraged me from going into teaching. He told me it was difficult to raise a family as a teacher. I saw his struggles and understood.
Instead I went into business. But in every role I found myself gravitating towards helping, mentoring, leading, training - Teaching.
I started my career with the Walt Disney Company, the company credited with inventing the field of customer service. There I learned the art & science of providing outstanding customer service. But when it came time for me to raise a family of my own it was important for us to be closer to our extended family and we moved back to Boston.
Eventually I landed with the phone company. After weeks of interviews and batteries of tests I still remember the call from the HR representative, “Rob, we’d like to offer you the role of customer service representative. But please know, there is a sales quota with this role.”
Ugh. I swallowed hard and took the job. But up to this point I had the same (mis)perception about sales that many I encounter in customer service today still have: Sales is EVIL! Sales is yucky. If Sales didn’t screw up somewhere we wouldn’t NEED customer service!
I have since come to learn I could not have been more wrong. Eventually I became a highly successful sales representative – bonuses, prizes, Presidents Club trips and all that.
But my true nature is helping, mentoring, guiding. While I could help one customer at a time as a sales rep, I saw my impact scale as I helped others do the same. Eventually I transitioned into sales leadership, sales training, sales operations, and what is now known as Sales Enablement - and more recently Revenue Enablement.
At one point in my career I had an opportunity to teach in public high schools - and I loved every minute of it. My Dad was right - it was difficult to raise a family as a teacher, but we got by somehow.
But when the start-up world reached out to me and said, “Rob, we want you to help our sales team get from point A to point Z. Not only do we not have the roads built, we haven’t drawn the map!” I jumped at the chance.
I LOVE working with start-ups! The fast pace, the green field to develop new things, the younger generation I get to mentor and help build their career foundations - this is EXCITING to me! I found my calling helping to build organizations by building the careers of those who join them.
https://www.RobDurant.com
https://www.FlywheelResults.com
https://www.linkedin.com/in/RobDurant
Thursday Aug 17, 2023
Thursday Aug 17, 2023
Dr. Nelva Lee is the Founder, COO, and developer of the MiTio Technologies. Dr. Lee is a native of Panama and speaks fluent Spanish as certified by the Language Testing International. Dr. Lee was the Director of the Grady Health System's Interpreter Program in 2002. Dr. Lee was a Subject Matter Expert in the creation of the CMI exam for the NBCMI and was respectively its first Chair. Dr. Lee's New Book: Be The SuperHero of Your Story
Be The SuperHero of Your Story
Welcome to superhero training. No, you will not have to fall into a vat of toxins to get your powers. You just need to be dipped in the baptismal pool where you’ll be washed clean by the love of Jesus. You don’t have to have some alien from outer space give you a magic ring that changes your appearance. Instead, you can receive the Holy Spirit which will transform you from the inside. You won’t have to fight the forces of evil alone. You’ll have a Father in heaven who always goes before you and will fight your battles.
But He won’t be able to put his “Super” on your natural (as my pastor says) until you put on the whole armor of God. Until you step in as the “hero” in your own story, He won’t put His “Super” on your “hero.” So your training begins here in these pages where you’ll learn how to use your powers and discern your villains. Yes, you have powers and they’re just waiting to get out. The fate of the world is at stake–and that’s not an exaggeration. You were made for a purpose and your villains (the Enemy) knows it! He will stop at nothing to find your weakness and use it to destroy you. So we better get started.
Contacts
https://www.linkedin.com/in/nelvalee/
https://www.mitiofoundation.org/
https://www.mitio.org/
https://www.facebook.com/nelva.lee/
Wednesday Aug 16, 2023
Wednesday Aug 16, 2023
The secrets behind The Honest Company's soaring success.The Honest Company's commitment to sustainable and high-quality products drives higher sales.An emphasis on operational discipline, brand maximization, and cost-efficient strategies are key factorsBoost revenue and amplify customer trust and loyalty.
Learn more about Baby Dragons at DamianAndrews.com, we equip businesses with transformative insights and strategies that empower leaders to create a culture of excellence, embrace change, and seize opportunities.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
success@damianandrews.comhttp://www.DamianAndrews.com+1 (917) 993-7157+44 20 8089-9567+61 3 9998 0450
Tuesday Aug 15, 2023
Tuesday Aug 15, 2023
I love to talk about how our mindsets and habits impact our lives, leadership, and businesses. I'm a husband, father, and executive coach.
What is B.L.U.E. Shirt Leadership?
It's the idea that all great leaders choose to: • (B)e a self-aware leader.• (L)ead with accountability.• (U)se a growth mindset.• (E)mpower others.
What Kyle Gillette does.Too many men in today's business world struggle and feel like they are on an island. They are in a state of SOS: Stressed, Overwhelmed, and feeling Stuck.
But it doesn't have to be that way anymore. With the BLUE Shirt Framework, you can...
✅ Be a better business owner, father, husband, and follower.✅ Do more for your community, family, and faith.✅ Have more opportunities to experience life more fully.✅ Give more of your time, talent, and treasure for the benefit of others.
About Kyle Gillette
I grew up on an orange grove in Central California watching my dad work long days. During middle school and high school, I worked along side him before heading off to college at Cal Poly, where I studied to become a Physical Therapist.
But after school, I was introduced to a faith-based men's mentoring program that changed my personal and professional trajectories. The group of 18 to 25-year-olds I had the privilege of guiding at the time—considered "unleadable" by many professionals—was the catalyst for facilitating dramatic change, not only for them but for myself, as well.
During my work at the mentoring academy, I ran a pet resort for 3 1/2 years and got mentoring from a 20+ year retired police officer/deputy sheriff.
In hindsight, I clearly see how my experiences as the son of a farmer, running a pet resort, being an entrepreneur, father, and husband, along with my life-long fascination with psychology and human behavior, led me to the path of professional coaching. There’s nothing I’d rather be doing than equipping men who are business owners to increase their personal and professional freedom with a fresh mindset and new tools.
Contactshttps://blueshirtcoaching.com/https://www.linkedin.com/in/kyle-gillette/
Monday Aug 14, 2023
Monday Aug 14, 2023
Companies are adapting to the critical importance of retaining talent in today's competitive landscape.
Operational and cultural changes enable keeping great employees
But it's not just about the money, broader factors come into play
Employee retention isn't just an HR concern anymore
It's a challenge that's reshaping how businesses operate.
At DamianAndrews.com, we equip businesses with transformative insights and strategies that empower leaders to create a culture of excellence, embrace change, and seize opportunities.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
success@damianandrews.comhttp://www.DamianAndrews.com+1 (917) 993-7157+44 20 8089-9567+61 3 9998 0450
Saturday Aug 12, 2023
Saturday Aug 12, 2023
Amazon's sales surge amid economic uncertainties.Their secret: stay focused on business operations and not following the crowd during slow economic cycles.During challenging times, create a solid foundation for exponential growth.Dedication to improving the quality of your operations pave the way for sustained growth, irrespective of market fluctuations.
Elevate your business's performance, embrace the cyclical nature of the economy, and unlock the potential for enduring success.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
success@damianandrews.comhttp://www.DamianAndrews.com+1 (917) 993-7157+44 20 8089-9567+61 3 9998 0450
Friday Aug 11, 2023
Friday Aug 11, 2023
The reality is their techniques are successful in specific circumstances.There are hidden facets of negotiation and sources of power that influence outcomes.Hostage negotiation tactics are specific to that context and there are reasons they fall short in different contexts.
Negotiation Magic gives you the power to negotiate like a pro in every situation.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
success@damianandrews.comhttp://www.DamianAndrews.com+1 (917) 993-7157+44 20 8089-9567+61 3 9998 0450
Thursday Aug 10, 2023
Thursday Aug 10, 2023
Rich Edwards is the CEO of Mindspan Systems, helping community financial institutions transform themselves with data-driven strategies and technologies. His area of expertise is the convergence of analytics, marketing, artificial intelligence, and machine learning for financial institutions.
Rich has worked extensively with banking, insurance, and financial services clients worldwide during his career. He has led product strategy in data center automation and artificial intelligence, including the launch of IBM Watson Developer Cloud.
In this episode we discuss trends in artificial intelligence, it’s impact on all businesses, and the lessons learned on making the leap to enrepreneurship mid-career.
Rich has a Bachelor of Science in Engineering from Rensselaer Polytechnic Institute, a Master of Business Administration from the University of North Carolina at Chapel Hill, and served as an engineering officer in the US Army.
For more information and to follow up with Rich:https://mindspaninc.comhttps://www.linkedin.com/in/richedwards
Wednesday Aug 09, 2023
Wednesday Aug 09, 2023
Apple's financial report sheds light on the power of leadership that prioritizes operational excellence and innovation.The quest for growth faced headwinds, resulting in lower revenue.A closer look reveals a silver lining: an increase in earnings per share.Improving operations and fostering innovation can be the driving force behind sustainable success.
At DamianAndrews.com, we equip businesses with transformative insights and strategies that empower leaders to create a culture of excellence, embrace change, and seize opportunities.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
success@damianandrews.comhttp://www.DamianAndrews.com+1 (917) 993-7157+44 20 8089-9567+61 3 9998 0450
Wednesday Aug 09, 2023
Wednesday Aug 09, 2023
About Jason Cannon
A versatile and dedicated Executive & Coach with an extensive experience in management and project implementation, business development and strategy. Skilled in ensuring compliance to operating policies, planning national programs, leading change transformation projects and delivering practical advisory support. Adept at increasing revenue and profitability, analysing market trends, and formulating strategies to exceed sales targets. Ability to drive business growth through global management, leadership career development, improvement initiatives, market trend analysis, psychometric/KPA assessment and culture changes. An engaging leader and consultant, skilled in establishing long-term relationships with customers, colleagues, and professionals at all organisational levels from C-suite to apprentices. Experienced L&D innovator and trainer with a passion for building engagement, staff wellbeing and retention.EMCC, AC, ILM Accredited Executive coach.
Contacts
https://www.linkedin.com/in/jasoncannonperformancecoaching/
Monday Aug 07, 2023
Monday Aug 07, 2023
We dissect Livent Corporation's recent financial report, revealing the critical importance of innovation to stay ahead of your competition.Cost management plays a pivotal role in driving financial success.Innovation acts as a powerful catalyst for growth and profitability.
It's essential to continually focus on innovation to avoid falling behind your competition
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
http://www.DamianAndrews.com
Friday Aug 04, 2023
Friday Aug 04, 2023
Every dollar spent must count.Making strategic financial decisions is crucial for sustained success.Embrace the art of being ruthless with expenses to maximize returns and pave the way for enduring success.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
http://www.DamianAndrews.com
Thursday Aug 03, 2023
Thursday Aug 03, 2023
Lauren Goldstein is founder and CEO of the award-winning and globally recognized boutique business consulting firm, Golden Key Partnership.
Her clients lovingly call her “The Business Doctor.” Helping business owners diagnose the REAL root cause of their team and operations challenges to bring the business back to a healthy flow and retain more revenue.
As a trusted advisor to some of the fastest growing businesses for over 11 years, Lauren’s greatest asset is helping business owners successfully transition through the gap of business operator to true business owner; from chief everything officer to powerful and effective CEO & leader.
Her unique 4D framework helps CEOs reclaim time to create more freedom within their business so they can have more impact, success and still take vacations (worry free!)
Bottom line, she helps business owners avoid burning out and burning down as they’re scaling up.
Lauren is passionate about the Mental Health of entrepreneurs and creating a space for entrepreneurs to have more fun, play, and doing good in the community both in their lives and business with Goldie’s Guild.
Contactshttps://www.goldenkeypartnership.com https://www.linkedin.com/in/laurenegoldstein/
Podcast (see 'Hidden Veins of Gold in Your Business' It's an awesome discussion)
Personal Profile Sheet
Wednesday Aug 02, 2023
Wednesday Aug 02, 2023
Very few people will complain about poor serviceMany just won’t come backThey certainly won’t refer you to othersAvoid this situation so you don’t scare customers away
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
http://www.DamianAndrews.com
Tuesday Aug 01, 2023
Tuesday Aug 01, 2023
Raj Goodman Anand is the founder of Goodman Lantern, a team of native English content writing and software development services that help businesses sell better and grow faster.
At Goodman Lantern we strongly believe in gender equality and women’s economic empowerment. So much so that 80% of our existing team are women.
We are on a mission to help increase the number of women working within the tech industry. To help us achieve this, we have aligned ourselves with the UN’s Sustainable Development Goals, in particular goal #5 – Gender Equality.
An engineer by profession, he has founded three startups, raised capital, and taken one venture from zero to acquisition.
He has not only had a flourishing career within startups but also with large and mid-sized organisations, working on launching startups or new products within them. Products he has built have made companies an income in excess of £45m.
Raj has also won BusinessWeek’s Europe’s Young Entrepreneur (2007) and has been named one of Revolution Magazine’s 50 Most Influential People in Digital (2009). He has spoken at various venues including the Foreign & Commonwealth Office, British Library, and several universities including LSE. Raj and his entrepreneurial ventures have had coverage in The Telegraph, Guardian, BusinessWeek, and Observer.
Contacts https://www.linkedin.com/in/rajanand/ https://goodmanlantern.com
Monday Jul 31, 2023
Monday Jul 31, 2023
It’s really easy1. Solve a problem2. Let people know 3. Get them to trust you4. Deliver5. Ask for more businessHow hard is that?
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
http://www.DamianAndrews.com
Friday Jul 28, 2023
Friday Jul 28, 2023
The connection between a company's culture and its financial performance.A positive and thriving culture can directly impact a company's bottom line.There are hidden drivers behind increased revenue, improved profitability, and sustained success that stem from a strong company culture. Employee engagement, innovation and customer satisfaction play pivotal roles in shaping a company's financial outcomes.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
http://www.DamianAndrews.com
Thursday Jul 27, 2023
Thursday Jul 27, 2023
Shahab Anari is a distinguished leader in the professional coaching industry, renowned for his unwavering commitment to providing world-class coaching education to individuals and organizations alike. As the driving force behind a range of services, including his ICF-accredited coach-training program, he has become a hub for excellence in the field.
Over the course of the past 25+ years, Shahab has left his mark on the lives of more than 3 million people in 21 countries. He has garnered a reputation among his students and clients for his evidence-based methodology, ethical conduct, and unparalleled service.
Shahab's achievements are nothing short of exceptional, both nationally and internationally. He secured the #1 ranking in Iran's nationwide University Entrance Exam in 1997, reflecting his dedication to academic excellence. He was also named a Top 25 Canadian Immigrant in 2020, a fitting tribute to his contributions to Canadian society. In 2021, he achieved a GUINNESS WORLD RECORD in the publishing industry, a testament to his visionary approach to business.
With a stellar reputation in the industry, Shahab has shared the stage with some of the most legendary speakers of our time, including Tony Robbins, Deepak Chopra, Robert Kiyosaki, Jack Canfield, and Brian Tracy. His captivating speaking style and unique insights have earned him a large social media following, making him a thought leader and influencer in his field.
Despite his many accomplishments, Shahab remains deeply committed to giving back. He takes pride in volunteering for his favorite associations, having served on the board of ICF (International Coaching Federation) Toronto and the board of CAPS (Canadian Association for Professional Speakers) Toronto.
Shahab resides in Toronto, Canada, with his beloved wife and two sons.
Contact
https://www.shahab.website/
https://www.espeakers.com/marketplace/profile/29323?btsc=1
https://canadianimmigrant.ca/canadas-top-25-immigrants/canadas-top-25-immigrants-2020/shahab-anari
https://www.guinnessworldrecords.com/world-records/647411-most-authors-signing-the-same-book-online-simultaneously
Wednesday Jul 26, 2023
Wednesday Jul 26, 2023
The challenging world of business leadership and the need to make tough decisions to ensure the survival of a company.Leaders in businesses face critical crossroads and strategic choices to overcome adversity.Restructuring and cost-cutting measures, require courage and resilience required to navigate uncertain waters.Taking decisive actions, even when they may be difficult, steer a business towards long-term success and sustainability.
Chart a course towards a brighter future.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
http://www.DamianAndrews.com
Tuesday Jul 25, 2023
Tuesday Jul 25, 2023
Bryan M. Kuderna is the founder of Kuderna Financial Team. He is a perennial qualifier for the industry’s prestigious Million Dollar Round Table®, Leaders Club, and Inner Circle. He was named one of New Jersey’s Leaders in Finance by NJBIZ in 2021.
Bryan has a Master of Financial Services from The American College and a Bachelor of Science in Finance and Economics from The College of New Jersey. He has also studied at The University of Tampa and The University of Economics in Prague, Czech Republic. He holds the professional designations of Certified Financial Planner™, Retirement Income Certified Professional®, and Life Underwriter Training Council Fellow®. Bryan is a contributor to Forbes, CNBC, Success, Entrepreneur, Business Insider, Newsmax and more. He hosts The Kuderna Podcast, regularly featuring renowned guests discussing the pursuit of wealth. He is the author of "What Should I Do with My Money? Economic Insights to Build Wealth Amid Chaos", "Anoroc", and "Millennial Millionaire: A Guide to Become a Millionaire by 30".
In his spare time, Bryan enjoys spending time with his wife, Anita, and their three children. He loves staying active, whether it be practicing Brazilian Jiu-Jitsu, completing the Ironman in Mont Tremblant, Canada, or traveling. Bryan's goal in writing both fiction and nonfiction is to entertain readers and open their minds, especially youth. Bryan is active in his church and Rotary club.
Bryan is available for speaking, interviews, expert commentary, features, Q&As and select byline opportunities.
Buy the book
Contactsinfo@bryankuderna.com https://bryankuderna.com https://www.kudernafinancial.com
Learn More about DamianAndrews.com
https://damianandrews.com
https://www.linkedin.com/in/damianandrews/
https://www.youtube.com/@damianandrews501
Monday Jul 24, 2023
Monday Jul 24, 2023
Unravel the critical link between neglecting innovation and its detrimental impact on a company's financial performance.Delve into the consequences of falling behind the curve and missing out on innovation opportunities.Shed light on the hidden costs of stagnant growth, declining market relevance, and missed revenue potential that result from a lack of innovation.Shrinking profit margins and diminished market share there are sobering consequences that await businesses that fail to prioritise innovation.
Here are essential insights and a wake-up call for businesses to embrace change and stay ahead in today's dynamic landscape.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
http://www.DamianAndrews.com
Friday Jul 21, 2023
Friday Jul 21, 2023
Essential accounting tips for achieving financial success. A wealth of knowledge to help businesses thrive. Develop a close relationship with the Financial Planning and Analysis team to gain valuable insights and make informed financial decisions. How a well-structured chart of accounts can provide clarity and facilitate effective financial reporting. Implement robust budgeting practices to set financial goals and track performance. Maintain organised records and updating your books regularly to ensure accuracy and compliance. Manage accounts receivable to optimise cash flow. The importance of prudent debt management and maintaining adequate levels of working capital. Investing in your company for long-term growth and profitability.
The benefits of engaging DamianAndrews.com include:Increased Revenue and ProfitabilityGreater Competitive AdvantageImproved Operational EfficiencyEnhanced Customer SatisfactionDeeper Employee Engagement and ProductivityHigher Talent Attraction and RetentionMore Adaptability and InnovationBetter Long-Term Business Success.
http://www.DamianAndrews.com